FAQ

 

GENERAL
I have an issue or question, how can i contact you?
If you wish to get in touch with us you can do so via either , or our Forum .

 

How often do you provide tips via E-Mail?
We post tips every day and this will never change. The main leagues may go on a break in the summer but we do not and value can still be found throughout these months.

 

What time will the tips be available on the site?
We aim to have the daily tips live on the website around 10.30am – 11.00am, at weekends we offer more selections and as such aim to have them live no later than 12:30pm. Other features such as our ‘Rolling Acca’ and ‘Value Bets’ are posted daily after noon.

 

Do you send me your tips?
Not right now, we are looking into ways to better provide them but at the moment all tips are available on the Nextbet website daily.

 

Do you have a mobile version or app?
We do not have a specific mobile version of NextBet but the site is fully useable on all modern mobile and tablet devices. We are looking into applications but have nothing to announce right now.

 

How much is it to sign up?
We have two subscription packages available, £4.99 for a monthly rolling membership and £49.99 if you wish to sign up for the year and save £10.

 

I have a tip/accumulator i wish to share, how can i do this?
You can share your tips with all of your fellow members via the NextBet Betting Forum .

 

ACCOUNT
I click on today’s tips and see the message “Available Soon” but they have been posted. What should I do?
If you are a paid member and see this message then please try clearing your browser cache as this usually solves the problem. If you are on the ‘IPhone’ refer to this guide here . Should these solutions not alleviate the issue then please contact us via our Betting Forum or .

 

My account says expired but i am not due to make a payment?
If you’re a member and your account has randomly expired then please contact us via our Betting Forum or and the support team will fix address this for you.

 

My account says expired as my subscription has run out, when will it re-activate?
When your subscription runs out we will take payment automatically, this does not happen until after 1pm on the expiry day so please allow time for this to process.

 

How do I cancel my account?
The easiest way to close your NextBet account is to log into PayPal and cancel all recurring payments associated with the NextBet service, a helpful guide is available here .

 

I have cancelled my account but the subscription is still active?
As above, please log into PayPal and make sure that all recurring payments are removed, some users have reported there being more than one.

 

Do payments come out of my PayPal account automatically?
Yes, when you sign up to the NextBet service you create and agree to an automatic recurring payment in PayPal, this will be taken each month though you are free to cancel at any time and are tied into NO CONTRACTS .

 

You seem to have taken a double payment from my PayPal account how can I sort this?
Please note that making a manual payment via PayPal when your account expires will create a second recurring subscription, from this point multiple payments will be taken each month unless cancelled beforehand. Please log into your PayPal account, cancel the second recurring payment and contact us, we will refund your payment.

 

I cancelled my account, can I re-join?
Sure, just sign in to your account, it will state expired and ask you to make a new payment, if you do this the account will become active again.

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